Play Responsibly


Playing at Paf should be fun and entertaining! We believe that each player chooses how to play responsibly themselves. Our ambition is to be the most responsible gaming company in the world.

Set your limits

We offer a range of helpful tools and services. Make sustainable gaming decisions by setting your personal limits.

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Learn about your gaming

Try our short self-test and get some important insights into your gaming behaviour.

Take test

Find support

If you’re experiencing any problems with gambling we recommend you to talk to someone.

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Yearly Loss Limit

You are automatically covered by our mandatory Yearly Loss Limit of €20,000.

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Medal

Our innovation in responsible gaming leads the industry and wins awards..”

Protect minors

We have a strict age policy and there are different tools for you as a parent to protect your minors from gambling.

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Support your loved ones

Do you know someone who is playing too much? We have some tips that might help you as a friend.

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Swedish Gambling Award

The secret of winning

Ever wondered how it all really works, why sometimes you win and sometimes you don’t?

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Radar and Player segments

We communicate differently depending on your gaming style, we make sure no player at risk receives direct marketing.

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Set your limits

We offer a range of helpful tools and services. Make sustainable gaming decisions by setting your personal limits.

Deposit Limit

Control how much money you spend on playing by regulating how much you can deposit into your gaming account.

Loss Limit

Control how much money you spend on playing by regulating your potential losses.

Gaming Freeze

A tool for shorter timeouts from one or more of the gaming categories.

Self-exclusion

If you would like to take a longer break from gaming we can help you to lock your gaming account for 6 months, 1, 2 or 3 years. Contact our Helpdesk

Gaming Reminder

Activate gaming reminders to receive relevant responsible gaming messages while you play.

Gaming Summary

Your Gaming Summary shows how much you have won and lost.

Time Tracking

Check how much time you spend on the site.

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Find support

If you’re experiencing any problems with gambling we recommend you to talk to someone.

Sometimes talking with an expert is an important step if you want to make a change.

Helplines

Gambling therapy

Gamble Aware

Gamblers Anonymous

Free phone helpline: 0808 8020 133

Protect minors

We have a strict age policy and there are different tools for you as a parent to protect your minors from gambling.

There are services that can help you control your own gaming and keep underage players away from online gaming sites. Be sure to log out whenever you’re not playing!

  • Block yourself from gaming sites using, for example, Betfilter

  • Block underage players from gaming sites using, for example, Net Nanny

Support your loved ones

Do you know someone who is playing too much? We have some tips that might help you as a friend.

Talk to someone

Starting a dialogue and actually talking about the problem is an important first step. As a friend or family member you possibly need to talk about the problems yourself because they are affecting you too. If the affected player gets treatment supported by our gaming insurance then a relative can also join the treatment sessions.

Your health is just as important

It’s easy to forget yourself and only focus on the person with the problem. You can support them better if you also make sure that you take care of yourself.

Be a friend, not a bank

Players with gaming problems can come up with the most creative stories about why you should lend them money. As a close friend or relative your job is first and foremost to support your friend emotionally, not financially. So keep careful control of your own finances.

Supportive link for relatives

The secret of winning

Ever wondered how it all really works, why sometimes you win and sometimes you don’t?

Why does my luck change?

Casino games are completely random by design. Each spin or round is totally independent of what went before. So it makes no difference whatsoever what happened before. Chance has no memory. You cannot affect your chances of winning in any possible way.

Random? Independent event? What does that mean?

Inside every slot machine (or similar game) is a random number generator producing millions of numbers every second. Each one of those numbers is independent from each other with an equal chance of being a winning or losing number. What went before or after has no effect on the outcome.

If it’s random, why do I never win?

It can sometimes feel that way. Random number generators are the reason why some people win on their first try, while others can spend a long time playing without winning. There’s no way of influencing the outcome, it’s all about chance and mathematics.

What is the role of skill in gaming?

For games like Sport Betting, Texas Hold’em Poker and Blackjack, your level of skill can influence the outcome of a game. In these types of games, your playing decisions directly influence the result (which is not the case with slot machines). But it doesn’t matter how good you are, you can’t eliminate the house advantage built into the rules of the game. This house advantage means that even the best players will, in all probability, lose over time. In the long run the gaming company usually wins.

Radar and Player segments

We communicate differently depending on your gaming style, we make sure no player at risk receives direct marketing.

Paf has its own in-house Player tracking system, called the Radar. Paf’s Radar was developed many years ago to detect potential risky behaviours of our players and to proactively contact them from a responsible gaming perspective.

The purpose is to segment the players based on risk from a responsible gaming perspective and tailor preventive communication. The Radar is continuously improved in order to generate more relevant behavioural triggers and preventive communication

The Player Segmentation classifies the player into different segments based on the gaming history for the past 90 days. Which means players can move between different risk segments. The risk segmentation for each player is updated every day.

Paf has also made the decision not to send direct marketing/offers to players in the risk zones. So players who have lost more than €2000 during the last 90 days will not receive direct marketing/offers. One of the offers included is for example the weekly Green Gaming Reward.

Cookie settings

This site uses 3 types of cookies: necessary, analytics and marketing cookies.

Cookie settings

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PAF’S COOKIE POLICY

We (Ålands Penningautomatförening, also called Paf) use cookies and similar technologies, such as local storage, tracking pixels and/or digital fingerprints (collectively called "Cookies") to be able to give you a better experience on our web pages and mobile applications.

Below you can find information about our use of cookies and why we use them. It is important that you feel safe with how we use cookies.

1. What are cookies?

Cookies are small text files that are saved on your device (eg your computer, mobile or tablet) when you visit our web pages. The creation of cookies allows us to recognise you and how you use our web pages, which in turn helps us to improve your experience of our web pages and offer you personalised content, tailored to your preferences.

Cookies can be temporary (also called "session cookies") or persistent. Session cookies disappear as soon as you close the browser while persistent cookies are stored in your browser until the cookie has reached its expiration date, unless their validity period is extended each time you return to the web page.

2. What types of cookies do we use and why do we use them?

We use different types of cookies, both first-party and third-party cookies. First-party cookies are created by us and third-party cookies are created by companies we collaborate with or purchase services from. Third-party cookies are most often used to compile statistics about your browsing habits or to obtain data for targeted marketing and communication on other websites.

We use the following categories of Cookies:

  • Strictly necessary cookies

    By using our gaming service, you accept that we use Strictly Necessary Cookies. Without these Cookies we will not be able to provide the gaming service and our website may not function properly. Strictly Necessary Cookies are used, for example, to remember your settings, maintain security and to be able to fulfil our obligations to our partners (such as gaming providers) in order to pay the right commissions.

  • Cookies for analysis and statistics

    These Cookies allow us to measure and analyse how our gaming service is used and help us improve it.

  • Cookies for marketing

    With the help of these Cookies, we can reach you with advertising and offers as well as information that is relevant to you on other websites, including social media, such as Facebook, and follow up the results of our marketing.

3. How do I delete cookies?

If you don’t want websites to be able to store any cookies on your device, you can customise the settings in your browser. By adjusting your settings, you can be informed before a cookie is stored on your device and you can also configure your browser to either deny all cookies or deny cookies that come from third parties (third-party cookies).

The same process applies even if you want to delete cookies that have already been stored on your device. Remember that you must adjust your settings separately for each browser you use.

Please keep in mind that without Cookies, we can not guarantee that our web pages and your user experience will be optimal.

Also be aware that different browsers implement different methods to configure their cookie settings and as these systems are beyond our control, we refer you to the instructions provided by each provider, such as Google Chrome and FireFox.

 

Gambling can be addictive. If you feel that entertainment has become a nuisance, block yourself from all forms of gambling.

Block yourself